How to order

It is very easy to buy our products: simply click on the checkbox (the little square) on the right side of each product to select it. Quantities are predefined but you can change their value. It is not necessary to order an item at a time and then go back to look at the other articles: you can select all at a time, and finally continue the order. It's still possible at any time to return to the list, delete an item, enter a new one or change the quantity.
The checkout phase is used to complete the order and provides us with the necessary data to process your order: in addition to the usual data, a valid email address and a telephone number are essential to ensure your availability so that the courier can contact you and arrange for delivery.
Once you have confirmed your details, we will send you a confirmation email to the address provided during checkout: the email includes a summary of the items ordered, the amount to pay and the payment method selected. Any costs of transport, delivery and payment are ALWAYS described in the order process: whether they are not, you can contact us at info@oliocassini.it and we will provide you all the details you need.


Personal data and privacy

The information provided will be used by us exclusively for processing your orders.


Terms of payment

Currently accepted payment methods are Bank transfer.
Any cost relating to the payment type chosen is ALWAYS described in the order process.

Bank transfer

In order to book the goods with the availability shown at the time of the order, you must provide us a copy of the bank transfer by fax or email. The goods will be shipped only when the amount due will be credited on our bank account. After 15 business days from the date of acceptance, the order will be automatically deleted.
The reason for payment transfer must include: the order reference number, the date of the order, the name and surname of the holder of order.

Our bank details are:

Headed to Cassini Paolo


Shipping and delivery

The shipping costs depend from the delivery place, from the weight and from the size of the boxes, and you will be notified once we have received your order.
The transport is carried by courier to the address indicated in the order or directly agreed with us.
Depending on the distance, deliveries may take place with times ranging from 4 to 7 days.
Upon delivery of the goods, please check that the number of boxes is correspondig to the shipping documents and that they are undamaged, together with the sealing materials (eg tape). In case, write on the documents the words "SUBJECT TO INSPECTION" specifing the reason why: this way any damage will be fully refunded. Any problem concerning the damages, the correspondence or completeness of the products received must be reported to us via fax or email within 7 business days from delivery.


Complains

For any complaint or request for information you can contact us at info@oliocassini.it pointing to the number and the date of the order.